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FAQs

Why doesn’t my local alarm company branch appear on Alarm Finder?

Non-Listed alarm companies are not included in the Alarm Finder directory. To become UL Listed, an individual alarm company facility must be audited to ensure compliance with UL’s standards of safety. Listing of a central station monitoring facility does not mean the alarm companies it serves are considered Listed as well.

Can I alter or remove the information shown in the UL Alarm Finder Directory?

Yes. To request changes such as updating phone numbers or to report problems, e-mail: AlarmCertificates@us.ul.com and provide a detailed explanation of the change and give us a phone number where you can be reached.

What forms of payment will you accept for the Sponsored Link Program?

Mastercard, Visa, American Express or by check. To apply, click on the link below to download an application. Then fax the completed application to +1-847-407-1395 and a UL representative will contact you shortly thereafter.

How soon can I expect my Sponsored Link to take effect?

After finalization of all related legal agreements and payment received, companies can generally expect to be updated between 7-10 days.

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